Aberdeen - Flawless Digital Experience Management: 3 Steps to Modernize Your Contact Center

Digital transformation has reshaped the business landscape such that getting it “right” has become a matter of survival for many businesses. Contact center and CX leaders have to do more than simply add channels to remain competitive. Leading businesses have mastered how to flawlessly manage digital experiences to adapt to changing customer behavior to remain ahead of competitors.

Join UJET and Aberdeen on Wednesday, May 19th at 2pm ET | 11am PT to learn:

  • The state of digital experience programs for contact center & CX Leaders
  • The financial and operational benefits of flawless digital experience management
  • 3 key pillars to transform your contact center for the digital age
  • Real-life success stories

Register Now!

Speakers

Omer Minkara
VP, & Principal Analyst, Contact Center & Customer Experience Management, Aberdeen
Baker Johnson
VP of Marketing, UJET
Evan Bills
Solutions Consultant, UJET