G2 Reveals UJET as one of the Best Software Companies for 2021
UJET is recognized across five Best Of Lists, Including Highest Satisfaction Products & Best Customer Service Products
SAN FRANCISCO, CA – March 16, 2021 09:00 AM Eastern Daylight Time
SAN FRANCISCO–(BUSINESS WIRE)–Akin to The People’s Choice Awards for tech companies, G2’s Best Software Awards rank the world’s best software companies and products based on authentic, timely reviews from real users.
Tech companies on the list have proven their commitment and value based on hundreds, if not thousands of verified reviews. UJET is honored to be recognized on the Top 100 Best Software Products list, an achievement that can only be earned through the endorsement of its users. G2’s audience of software users has also recognized UJET on four additional G2 Best Of Lists.
The company’s G2 recognition also includes:
- Top 50 Products for Customer Service
- Top 50 Enterprise Products
- Top 100 Highest Satisfaction Products
- Top 100 Fastest Growing Products
The lists G2 created are based on data from over 1M authentic, verified customer reviews. These reviews were written and published between January 1, 2020 – December 31, 2020.
This is UJET’s second time on one of G2’s Best Software lists.
“It’s great to see UJET again on G2’s Best Software List! UJET’s cloud contact center raises the bar and lets us support our customers as they expect to be supported — quickly, consistently, and whenever they need us. We’re proud to be a UJET customer, and excited to see so many G2 users raving about the UJET product as well,” Julie Weingardt, Vice President, Operations, Turo.
“This isn’t a subjective list based on a few peoples’ opinions,” explains G2 CEO, Godard Abel. “With the highest traffic and engagement, largest selection of product and services, and highest quality data, G2 analyzes more than 4 million data points to determine which products and companies make the list.”
Criteria: Winners were determined based on reviews left at G2.com between Jan. 1, 2020 and Dec. 31, 2020. All scores are calculated using G2’s algorithms, including for Satisfaction and Market Presence, explained in detail here. Further information on methodology is available upon request.
UJET is the world’s first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers. Offering unsurpassed resiliency and the flexibility to deploy across leading public cloud infrastructures, UJET powers the world’s largest elastic CCaaS tenant at up to 22,000 agents globally, and is trusted by innovative, customer-centric enterprises like Instacart, Turo, Wag!, and Atom Tickets to intelligently orchestrate predictive, contextual, conversational customer experiences.
Learn more at www.ujet.cx.