Human Interaction Has Evolved
(your contact center should too)
UJET modernizes and unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers for more predictive, contextual, conversational customer experiences.
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Easy to use but powerful
“UJET allows my team to take matters into their own hands – every agent feels more empowered and capable of handling a customer’s questions or issues. The easy-to-use, but powerful features like call transfers, call recording and whisper option were key factors.”
Attentive customer service, forward-looking tech
“Strong APIs and integrations allow us to apply our own internal data analysis methods to UJET data and integrate into our wider analytics platform. UJET has been very helpful with integrating with Salesforce to document our contacts with customer.”