UJET Integration with Kustomer

End-User Info Lookup Flexibility: Determine the field to lookup consumer information. Use more than ANI phone numbers, including UUID, emails, and other preferred options.

UJET Direct Access Points: Intelligently route consumer segments, like VIPs, to specific IVR touchpoints. Update and customize routing rules in real-time and reflect changes instantly.

Easy-to-Use Platform: Agent Adapter simplifies workflows with all info in a single tab, all interactions stored in CRM tickets, standard and custom surveys, and extensive admin customization options.

Messaging and Chat Support

Consumers have evolved

(your contact center should too)

Sign up for tools, tips, and updates from UJET on contact center transformation
that delivers exceptional, modern CX.