Intuitive SMS Support For the Modern Customer

Texting is easy, familiar, and fast. SMS is one of the fastest-growing contact channels because consumers love it. In fact, 5 billion people (about 65% of the world’s population!) send and receive SMS messages. When blended with other channels like Voice, texting becomes an even more powerful way to gather information quickly.

Stop channel switching and start channel blending. Use Voice and SMS together for more efficient and natural conversations that combine the best of these two popular channels.