UJET Integration with Microsoft Dynamics

End-User Info Lookup Flexibility: Determine which field to lookup consumer information.

UJET Direct Access Points: Intelligently route consumer segments, like VIPs, to specific IVR touchpoints. Update and customize routing rules in real-time and reflect changes instantly.

Easy-to-Use Platform: Agent Adapter simplifies workflows with all info in a single tab, all interactions stored in CRM tickets, standard and custom surveys, and extensive admin customization options.

The Supervisor Experience with UJET