Basic Package - Best Value for SMB
- PSTN Voice
- Standard Reports & Dashboards
- Single Sign-On
- CRM Adapters
- Web SDK
- Standard Support
Incredible CX. Unbeatable Value.
Get all of the features you need to connect with your customers, plus reports and dashboards to track and improve their experience, at a price point that fits your budget.
“UJET is super easy to work with. The tool is intuitive and powerful, and our account managers are always helpful in catering the experience to us.”
SMB Customer Service & Operations Manager
Easy-To-Use Customer Support Software to Help You Scale
Stop paying for multiple complicated customer service tools that don’t offer visibility into your customers’ needs and behavior. Leverage customer data from your CRM including past purchases, interaction history, account status, and more to predict customer sentiment and intent, make dynamic routing decisions, and better inform your support agents before each call. UJET offers the only real-time data exchange for the CRM, eliminating storage of sensitive customer data in the contact center. All customer data and PII is stored natively in the CRM or your private data repository to reduce security risks.
Enterprise-Grade Reliability & Call Quality at an SMB Price Point
Your customer relationships are important and personal, and UJET makes it easy for them to reach you whenever they need you most. Our customers have enjoyed 100% uptime for the last 12 months, with no exceptions for maintenance windows or telco outages. And we offer low-latency audio that delivers exceptional call quality, no matter where your callers are located.
Enjoy Easy Deployment & 5-Star Support
Get all of the functionality and support you would expect from an enterprise-grade contact center platform in a package and price point that works for your business. Our affordable SMB solution was designed to be easy for anyone to use, even if you don’t have prior contact center technology experience. You’ll not only be guided through onboarding, but you’ll also have best-in-class support if you ever have questions. UJET’s intuitive UI eliminates the learning curve you would experience with other CCaaS platforms, so you can spend less time worrying about your technology and more time focusing on your customers.
“UJET allows my team to take matters into their own hands. Every agent feels more empowered and capable of handling a customer’s questions or issues. The easy-to-use, but powerful features like call transfers, call recording and whisper option were key factors. it is clear that UJET values its customers with the same high esteem we do!”
- Administrator in Food & Beverages
Small-Businesses (50 or fewer employees)