AI-Powered CCaaS + WFM

Deliver exceptional CX through AI-powered automation, intelligence, and omnichannel orchestration.

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Driving Results for Leading Brands

Transform & Futureproof Your Contact Center

UJET's unified, AI-powered Contact Center as a Service (CCaaS) & Workforce Management (WFM) platform empowers organizations of any size to deliver exceptional customer experiences and transform contact center operations through AI-powered automation, intelligence, and omnichannel orchestration.

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AI-Powered CX Operations

AI-Powered Customer Experiences

Intelligent self-service, seamless omnichannel transitions, personalized interactions at scale.

Empowered Agents

Real-time guidance, automated tasks, streamlined workflows, AI-driven performance analysis.

Optimized Operations

AI-powered forecasting, real-time dashboards, data-driven decision-making for cost reduction and efficiency.

Actionable Insights

Real-time sentiment analysis, trend identification, proactive issue resolution, and data-driven product innovation.

Unmatched Security & Scalability

Cloud-native architecture, CRM-first approach minimizing PII storage, seamless scaling with business growth.

"UJET has really helped us in a number of ways … especially from a real-time workforce management perspective, because we've got some really well-built, integrated dashboards that allow us to see the different call and chat types that we're getting so we can allocate our workforce to where the work is. We're also able to get good historical reporting that tells us why are our customers calling. Our well-built IVR allows us to use that data to find ways to help the customer more effortlessly."–Julie Weingardt, COO