UJET’s Virtual Agent: AI-Powered Conversation CX

Traditional AI support solutions can feel robotic, lack personalization, struggle to deviate from their pre-programmed vocabulary, and as a result, they’re often viewed as an unwelcomed roadblock and point of frustration that consumers have to work around before reaching a live agent.

As a native component of the UJET CCaaS Platform, Virtual Agent was designed with a different approach, and eliminates the complexity of multiple integrated systems. Conversational AI supports more natural and human-like interactions, and can offload a variety of simple and complex tasks traditionally supported by a live agent.

With UJET’s Virtual Agent, businesses deliver personalized and effective assistance via a natural interaction while improving customer satisfaction and enhancing contact center efficiencies.

Download the product datasheet to learn more.

UJET Cloud Contact Center Datasheet

Human interaction has evolved – and your contact center should too.

According to Gartner, the Omnichannel approach has left a whopping 85% of organizations with fragmented customer engagement channels, creating an inconsistent customer experience.

UJET’s CCaaS 3.0 represents a seismic shift in Contact Center operations, addressing long-standing design flaws and conventional thinking that have failed to evolve in parallel with the changing human interaction landscape.

Download the UJET Cloud Contact Center Datasheet to learn how we’re modernizing customer experience across sales, marketing and support.

Fill out the form to download this datasheet today!

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