Aberdeen - Flawless Digital Experience Management: 3 Steps to Modernize Your Contact Center

Join UJET and Aberdeen as we examine the current state and financial and operational benefits of implementing a flawless digital experience for Contact Center and CX leaders; present 3 key pillars to transform your contact center; and review real-world results successful companies have achieved in adapting to changing customer behavior and staying ahead of the competition.

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Speakers

Omer Minkara
VP, & Principal Analyst, Contact Center & Customer Experience Management, Aberdeen
Baker Johnson
VP of Marketing, UJET
Evan Bills
Solutions Consultant, UJET