AI Powered Contact Centers: Separating Myth from Facts
According to a recent survey by Gartner, the number of organizations implementing AI technologies in their contact centers has skyrocketed by an incredible 270% since 2015. With worldwide AI spending projected to reach nearly $98B by 2023, it’s become abundantly clear that we’ve reached a pivotal point in futuristic tech.
Join Observe.AI and UJET for this 30-minute on-demand webinar with our resident experts, Sharath Keshava Narayana, Observe.AI’s Co-Founder and CRO, and Vasili Triant, UJET’s Chief Operating Officer, as they discuss artificial intelligence in the contact center, and provide clarity on some common misconceptions and myths.
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