Smart IVRs for Exceptional Service Webinar
Interactive voice response (IVR) solutions have evolved tremendously over the past few years and still manage half of all customer inquiries, even for complex issues.
To find out the latest advances in IVR technology and how they can help your business serve customers quickly and accurately, join us on this webinar with experts from eGain Corporation and UJET.
On this webcast, you will learn:
- How to uncover insights and optimize customers’ IVR experiences
- What an intelligent IVR can teach you about your customers
- How to digitalize your IVR and make it smarter
- How to build an intelligent IVR that’s more than just a conversational platform.
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