Contact Center Analytics: Actionable Intelligence at the Point of Service
One of the hottest areas projected for investment in the already heated contact center market is analytics. Join our panel of experts from UJET and Kustomer for an on-demand webinar to learn how predictive analytics can improve your customer experience and make your contact center operations more cost-effective.
In this webinar, you’ll learn:
- How analytics improves performance and efficiency in your service organization
- How to simplify analytics to drive impact
- How to deliver stronger CX and with more optimized operational efficiencies
- Research clearly supporting the importance of analytics to customer service success
- Why customer service data should inform overall business growth
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