Customer Service Reinvented: CCaaS, WEM, and AI in Action
AI That Elevates Humans, Not Replaces Them.
Watch Customer Service Reinvented: CCaaS, WEM, and AI in Action - a CRM Magazine expert roundtable featuring UJET discussing how contact centers are moving faster, working smarter, and staying human with AI-powered analytics, personalized coaching, and gamification.
What You'll Learn:
- How AI can elevate—not replace—human expertise in contact centers
- Why employee engagement drives exceptional CX
- What's blocking progress on CX + EX—and how to break through
- Real-world results from UJET customers like Turo and Capital on Tap
Watch On Demand Now!