UJET Adds Intelisys to Expanding Channel Partner Program
Strategic Global Partnership Delivers on Growing Demand for
More Resilient Cloud Contact Center Solutions
SAN FRANCISCO, CA – March 9, 2021 08:00 AM Eastern Standard Time
UJET Inc., the world’s first and only CCaaS 3.0 cloud contact center provider, today announced a strategic partnership with Intelisys , a ScanSource (NASDAQ: SCSC) company, and the nation’s leading provider of technology services and solutions. With the addition of UJET’s ultra-modern cloud contact center platform, which has achieved rapid adoption and hypergrowth over the last year, Intelisys will further accelerate the growth and success of their sales partners.
The combination of UJET’s unique approach to modern, digital CX along with Intelisys’ technology expertise and the breadth of their sales partner network will help to deliver critical capabilities to customer service organizations that need to adopt secure, reliable, solutions to deliver more intelligent, natural customer interactions in a period of significant digital demand and transformation.
“The events of the last year have added massive demand on Contact Centers of all sizes across virtually every industry,” said John Lynch, Chief Revenue Officer at UJET. “Whether using
on-premises or legacy cloud solutions, support organizations are scrambling to retool in order to deliver consistent, reliable, secure service to their customers. By working with Intelisys and their world-class sales partner network, we’re able to help address this gap in the marketplace much more quickly.”
The partnership allows Intelisys partners full access to UJET’s contact center platform and
features, including their unique approach to embeddable experience, enabling businesses to fully integrate support into their existing mobile experience. With UJET’s in-app support, businesses can eliminate fragmented, repetitive customer interactions while unifying their customer data for a more intelligent and contextual customer journey. Partners can also access the new UJET Virtual Agent, which provides proactive, conversational AI to empower both customers and contact center agents.
“Our fundamental commitment is to helping our sales partners be successful by providing solutions that meet their customers’ ever-changing requirements across technology markets,” said Michelle Ruyle, Vice President of Digital Transformation at Intelisys. “There’s no market where the requirements for digital transformation and modernization are changing more quickly than in the Contact Center space. UJET offers a unique combination of security and resiliency along with next-generation smartphone-era CX that we’re excited to bring to market with our partners.”
UJET’s channel partner program supports strategic business partnerships, master agents, and
integrators looking to diversify their portfolio, grow their business, and partner with a leader in contact center digital transformation. More information about joining UJET’s channel partner
program can be found at https://ujet.cx/partners/ .
UJET is the world’s first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers. Offering unsurpassed resiliency and the flexibility to deploy across leading public cloud infrastructures, UJET powers the world’s largest elastic CCaaS tenant at up to 22,000 agents globally, and is trusted by innovative, customer-centric enterprises like Instacart, Turo, Wag!, and Atom Tickets to intelligently orchestrate predictive, contextual, conversational customer experiences.
Learn more at www.ujet.cx.