Avaya Partners & Customers: Get a Seamless Migration Path to UJET
Chart a New Path to CX Excellence
Take your Contact Center business from a state of uncertainty to one of stability, growth, and high customer satisfaction. Whether you’re a customer or partner, UJET offers a path for you to quickly pivot your business towards renewed success – with the the world’s most secure, reliable, and innovative Contact Center.
Moving to UJET means:
- Superior call quality: consistent MOS scores of ~4.3
- Support & Implementation: G2’s highest overall user satisfaction in Contact Center Operations for nine consecutive quarters
- Consistent release schedule: new updates and features every two weeks
- Integrations you need: native integration with major CRMs, plus option for custom CRM
- Industry-leading scalability: tested to tens of thousands of agents per tenant
- The industry’s first cloud-to-cloud failover solution: 100% uptime guarantee, with CX Intercloud
- Google Partnership (CCAI Platform): UJET has partnered with Google Cloud to extend its Contact Center AI (CCAI) into a native, AI-powered, contact center platform.
Choose your path below, and let’s get started!
- Navigate the current turmoil and set a course for success
- See the gaps between present state and future vision
- Move from current to future state based on your vision