Avaya Partners & Customers: Get a Seamless Migration Path to UJET

Many Avaya customers are scrambling to find a new contact center solution. But it can be extremely challenging to separate your true requirements from "the way we've always done things" and build the business case to streamline and accelerate your CX transformation. We're here to help.

Chart a New Path to CX Excellence

Take your Contact Center business from a state of uncertainty to one of stability, growth, and high customer satisfaction. Whether you’re a customer or partner, UJET offers a path for you to quickly pivot your business towards renewed success – with the the world’s most secure, reliable, and innovative Contact Center.

Moving to UJET means: 

  • Superior call quality: consistent MOS scores of ~4.3
  • Support & Implementation: G2’s highest overall user satisfaction in Contact Center Operations for nine consecutive quarters
  • Consistent release schedule: new updates and features every two weeks
  • Integrations you need: native integration with major CRMs, plus option for custom CRM
  • Industry-leading scalability: tested to tens of thousands of agents per tenant
  • The industry’s first cloud-to-cloud failover solution: 100% uptime guarantee, with CX Intercloud
  • Google Partnership (CCAI Platform):  UJET has partnered with Google Cloud to extend its Contact Center AI (CCAI) into a native, AI-powered, contact center platform.

Choose your path below, and let’s get started!

  • Navigate the current turmoil and set a course for success
  • See the gaps between present state and future vision
  • Move from current to future state based on your vision

Customer Path

Partner Path