Spiral by UJET: Analyze Your Customer Support Data at Scale with AI

The $30M Blind Spot: Stop Managing, Start Eliminating.

The 2026 Mandate: Analysts warn that 95% of customer data is a "blind spot," costing brands up to $30M annually in preventable churn. While the industry average CSAT stagnates at 68%, Leaders are using Spiral by UJET to bridge the gap to 92%.

UJET: The Leader in Conversational Intelligence. Spiral adds a proprietary AI layer across 100% of interactions to turn unstructured noise into Decision-Grade Data.
  • Automated Taxonomy: Eliminate bias with AI that auto-clusters data into ultra-specific "Chief Complaints".
  • Omnichannel Truth: A single, queryable source for 100% of Calls, Chats, Emails, and Social.
  • P&L Attribution: Quantify the financial impact of product pain points to prioritize engineering fixes.
  • Queryable AI Agent: Ask plain-language questions and get quantified answers in seconds.
  • 4-8 Hour Deployment: Platform-agnostic architecture that plugs into your existing stack today.

The Proof: Turo’s 90-Day Results

91% SLA Improvement | 28s AHT Reduction | 5% CSAT Increase

Want to learn more about UJET?

Request a Demo

AI for the grind.

Humans for the gold.

Sign up for the latest from UJET on AI-driven CX innovation and the next generation of automated customer service.