UJET + Oracle Integration Datasheet

Supercharge Your CRM to Create More Personalized Customer Experiences

UJET complements your Oracle B2C Service by tracking and writing all customer data in real-time, including interactions with your customer service department, account balance, customer intent, sentiment, and purchase history.

UJET's call center integration also natively embeds intelligent queuing, routing, and reporting directly into the Oracle B2C Service experience. This level of integration supercharges the customer engagement hub and provides a single source of truth for all customer data.

Download the data sheet to learn more!