UJET: Screen Share - Real-Time Visual Collaboration
“Tell me what you’re seeing now” is an outdated CX
Real-time visual collaboration that cuts handle time and boosts FCR.
The Visual Engagement Impact:
- 90% customer satisfaction with screen sharing
- 25% reduction in average handle time
- 15% improvement in first contact resolution
✓ No downloads—works on web and native mobile apps
✓ Agent-controlled guidance with annotations and remote control
✓ Built-in data redaction for compliance
✓ Flipped camera mode for physical product troubleshooting
Explore the Features Today