Advanced Reporting

Real-time and historical insight, built in

Reporting is usually the part that gets done by hand, or handed to a separate BI tool. This demo shows how much of that UJET already does.

✓ A performance overview with volume, service level, CSAT, sentiment and occupancy, drillable chart by chart
✓ Real-time queue and agent views for the wallboard, plus historical intervals against the last period
✓ Any dashboard scheduled to an inbox as a PDF, or raw data through the API

Watch the demo!