Aragon Research Globe™ for the Intelligent Contact Center, 2026
UJET Named a Leader in the 2026 Aragon Research Globe™ for Intelligent Contact Centers
Recognized for AI-powered innovation, CRM-first architecture, and mobile-native capabilities
Aragon Research has positioned UJET as a Leader in its 2026 Aragon Research Globe™ for Intelligent Contact Centers—validating our commitment to delivering next-generation CX through AI agents, real-time intelligence, and seamless integrations.
Why UJET Stands Out:
✓ AI-First Platform leveraging Google Cloud's Vertex AI
✓ CRM-Native Architecture with deep Salesforce, Microsoft Dynamics, and Zendesk integrations
✓ Mobile-First Innovation with biometric authentication and media sharing
✓ Proven Results: Turo achieved 91% improvement in SLA performance in 3 months
The Challenge: 95% of gen AI pilots are failing because organizations bolt AI onto fragmented systems. UJET's unified, CRM-first platform provides the foundation for AI that actually works.
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