The Aragon Research Globe™ for Intelligent Contact Centers 2025

For the second year in a row, UJET has been named a LEADER in The Aragon Research Globe™ for the Intelligent Contact Center report.

In this annual report, which spotlights top contact center providers and their innovations, UJET was recognized for AI-driven contact center solutions, Virtual Agent and Agent Assist tools, robust CRM integrations, versatile solutions for businesses of all sizes, modern architecture with mobile capabilities, and a strategic partnership with Google.

Key Report Insights Include:

• Virtual agents are essential for effective support.
  
• Organizations should evaluate ICC providers and virtual agents for seamless support experiences.
  
• AI-driven training for employees and partners is crucial. 
• Demand for automated knowledge via virtual agents is rising.

Download the report today to learn more about why UJET has been named a LEADER in AI-powered contact center solutions for the second consecutive year!