G2 2021 Fall Contact Center Software Operations Report

G2 reviewers prefer UJET compared to competitors in contact center operations in 33 key user satisfaction metrics

  • UJET has a 98 out of 100 score for user satisfaction – the highest of all category vendors evaluated
  • Recognized as a Leader in Contact Center Operations for Eighth Consecutive Quarter
  • UJET is a Leader across 16 G2 Fall Reports for 2021

The G2 Fall 2021 Contact Center Operations Software Report is finally here, and G2 has once again named UJET a Leader in Contact Center Operations! UJET is proud to be ranking a leader quarter-over-quarter, and earning 51 G2 badges in the current report. Some of those prestigious badges include Users Most Likely to Recommend, Leader in Enterprise, Best Usability, Easiest to Use, and Best Support.

Based on actual product user reviews, G2 reports that UJET consistently receives the highest satisfaction ratings in the industry, beating out major players such as Talkdesk, Genesys, NICE inContact, and Five9 quarter over quarter.

Download the report today to see the full breakout of satisfaction ratings by vendor, and see why customers continue to choose UJET to improve their customer experience.

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