G2 Summer 2022 Report for Contact Center Operations

UJET Ranked as #1 Enterprise Contact Center Solution Based on Satisfaction, Usability, and Implementation

UJET has been named the Leader in G2’s 2022 Summer Grid Report for Enterprise and Mid-Market Satisfaction in Contact Center Operations Software with a score of 98 out of 100. 

Based on nearly 700 customer reviews, G2 recognized UJET’s solution as:

  • Best overall user satisfaction in Contact Center Operations for the ninth consecutive quarter, increasing from 97/100 rating to 98/100 rating. 
  • Best in the Enterprise Index Report, including most likely to be recommended, best usability, and most implementable.
  • Momentum Leader recognizing UJET’s high-growth trajectory based upon user satisfaction, employee growth, and digital presence. 
  • Best Mid-Market contact center based on overall usability and relationship index.
  • Top-3 overall leader in the Mid-Market Results Index based on customers' likelihood to recommend UJET’s product. 

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