G2 Summer 2026 Report for Contact Center Operations

Now Playing: a 98% audience score

G2 Summer 2026 is in. Real users, verified reviews, no editing by the studio.

Every summer has a blockbuster. This one stars your contact center. For the sixth year running, UJET earned the highest satisfaction score in Contact Center Operations, and the reviews come straight from the people who run them.

The Summer 2026 audience score

• 98% rated UJET 4 or 5 stars
• Setup was easy, said 97% of users
• 93% would recommend UJET to a colleague
• #1 across 8 Enterprise reports for Usability, Results, and Relationship

Enterprise buyers are the toughest critics. They don't hand out top marks unless the performance earns them.

The numbers behind the marquee: 129 reports. 65 badges. 25 consecutive quarters of User Satisfaction leadership.

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Get the G2 Summer 2026 Contact Center Operations Report

✓ See how UJET scored across every satisfaction category

✓ Read what real enterprise users say about setup, support, and results

✓ Compare UJET against the platform you run today

See the Full Results