The Aragon Research Globe™ for the Intelligent Contact Center, 2024

UJET Debuts as a Leader in the Aragon Research Globe™ for the Intelligent Contact Center, 2024 Report

With the need for better experiences, enterprises face the reality that Contact Centers are much more than a cost center. They are an experience center, and AI is quickly becoming one of the technologies to enable better experiences by enabling the automation of questions and answers via Generative AI.

The Aragon Research Globe™ for the Intelligent Contact Center, 2024 Report evaluates the trends in the market and identifies 15 key providers that are making a difference in intelligent contact centers. 

Get a copy of the Aragon Research Globe™ for the Intelligent Contact Center, 2024 Report today and see why UJET is a leader!  You’ll also get:

• Key Findings and Predictions about LLM’s and Virtual Agents
• Insights on who will own the Customer Profile (CRM, ICC, or CDP)
• Other noteworthy vendors to watch in the space