AI Powered Contact Centers: Separating Myth from Facts

Wednesday, April 21
2:00 PM EST – 2:30 PM EST


Jay Acosta

Head of Alliances, Observe.AI (Moderator)

Sharath Keshava Narayana

Co-Founder and Chief Revenue Officer, Observe.AI

Vasili Triant

Chief Operating Officer, UJET

In the contact center space, artificial intelligence, or more specifically, Conversational AI, continues to be one of the most-talked about topics in the industry, and for good reason – according to a recent survey by Gartner, the number of organizations implementing AI technologies has skyrocketed by an incredible 270% since 2015. With worldwide AI spending projected to reach nearly $98 billion by 2023, it has become abundantly clear that we’ve reached a pivotal point in futuristic tech.

Join Observe.AI and UJET on Wednesday, April 21 at 2 PM ET for a 30-minute webinar with our resident experts, Sharath Keshava Narayana, Co-Founder and CRO, Observe.AI and Vasili Triant, UJET’s Chief Operating Officer, as they discuss artificial intelligence in the contact center, and provide clarity on some common misconceptions and myths.

*UJET and the UJET logo are trademarks of UJET, Inc.
*Observe.AI and the Observe.AI logo are trademarks of Observe.AI

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