CCaaS 3.0 – The End of the Omnichannel Era

Baker Johnson, Chief Marketing Officer at ujet.cx presents the keynote session, “CCaaS 3.0 – The End of the Omnichannel Era” at the 2021 International Customer Experience Management “ICEM” Online Summit, presented by bina. He is joined by Ash Hallett, Director of Sales, UK & EMEA at ujet.cx. Andrew Wilkins, CEO & Founder of The Future of Health moderates.

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