How to Procure a Cloud Contact Center Solution Like an Expert

With Genesys, Avaya, and Cisco announcing that they are ending support and firmware updates for their on-premise contact center platforms, CX leaders have no choice but to embark on their cloud migrations or get left behind.

In this webinar, learn what steps affected contact centers should take as they approach a migration from a cloud migration expert. You will hear about the most common mistakes made during this process, and learn valuable and tangible tips to ensure their migration comes in on time and on budget.

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Consumers have evolved

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