Identity Verification in a Scary World

Join UJET and Neustar (a TransUnion company), as we discuss the range of customer authentication and identity verification technologies that help keep customers and institutions safe from fraud.

• Instantly identify and authenticate inbound callers, pre-answer
• Quickly flag interactions at high risk for digital fraud
• Integrate CRM lookup against common channel-specific identifiers such as ANI (voice) and email/username (mobile/web)
• Use IVA biometric authentication for Speaker ID
• Use CRM user data PIN authentications with either IVA or IVR

Sharpen your understanding of how to resolve authentication securely without creating an obstacle to great CX.

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