UJET: Virtual Agent - Natural Self-Service
Stop Forcing Customers Through Bad Bots.
Your virtual agent should resolve issues naturally—not create them.
KeyBank proved it's possible.
The Results:
- 15% reduction in call volume
- 50% increase in lower-cost digital channels
- 10% cut in contact center costs
✓ Built on Google Cloud's conversational AI
✓ Hybrid architecture mixes deterministic and generative AI
✓ Seamless escalation with full context handoffs
✓ 70+ integrations for personalized self-service
Explore the Platform Today
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