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UJET Ranks #1 in G2 Customer Satisfaction 9 Quarters in a Row
by Meg Monk |
The results are in!
UJET has been named the leader in G2’s 2022 Summer Grid Report for Enterprise and Mid-Market Satisfaction in Contact Center Operations Software with a score of 98 out of 100, and it's all thanks to amazing customer support professionals like you.
Based on nearly 700 customer reviews, G2 recognized UJET’s CCaaS 3.0 platform as:
- Best overall user satisfaction in Contact Center Operations for the ninth consecutive quarter, increasing from 97/100 rating to 98/100 rating.
- Best in the Enterprise Index Report, including most likely to be recommended, best usability and most implementable.
- Momentum Leader recognizing UJET’s high-growth trajectory based upon user satisfaction, employee growth, and digital presence.
- Best Mid-Market contact center based on overall usability and relationship index.
- Top-3 overall leader in the Mid-Market Results Index based on customers' likelihood to recommend UJET’s product.
Here are just a few of our hundreds of 5-star reviews on G2:
"UJET is a brilliant platform for business use: managing KPI's has never been easier."
"UJET is an amazing tool for customer service – it's very stable and the quality and efficiency of the calls is remarkable. I have used several tools like UJET in the past but UJET is way better than the other options in the market."
"I can't rave enough about our UJET account support team."
UJET also earned 57 badges in the summer G2 report including: New Best Results, Most Likely to Recommend, Best Usability and Most Implementable for Enterprise for Contact Center.
Download the G2 Summer 2022 Report and Read the Press Announcement to learn more!
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