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New Year, New CX. See Why UJET is #1 in User Satisfaction for 19 Quarters in a Row

by UJET Team | 

The new year is here, and it is the perfect time to supercharge your contact center operations and deliver exceptional customer experiences. With UJET, the top-ranked platform for user satisfaction, you can kick off 2025 with confidence and results-driven innovation.

For an unprecedented 19 consecutive quarters, UJET has been recognized as a leader in customer satisfaction by G2, the world's largest and most trusted software marketplace. This continued recognition is a testament to our unwavering commitment to providing a truly modern, intuitive, and highly effective contact center solution.

In the G2 Winter 2025 Grid Reports for Contact Center Infrastructure (CCI), UJET dominated the rankings across multiple categories. Here’s what sets us apart:

UJET's Key Achievements

  • Leader in Global Overall, Mid-Market, and Enterprise Grid Reports for Call Center Infrastructure (CCI)
    UJET is recognized for exceptional performance and satisfaction across businesses of all sizes.

  • High Performer in Global Overall Grids for Contact Centers
    UJET consistently has earned high user satisfaction scores with our robust, feature-rich platform that meets user needs.

  • #1 Rankings in 19 Reports
    UJET led in critical areas like usability, relationship management, and implementation for mid-market and enterprise businesses.

  • Featured in 129 Reports and Earned 100 Badges
     UJET’s expertise shines in key areas such as ease of use, quality of support, and implementation.

Why Choose UJET for Your Contact Center?

  • #1 in User Satisfaction – 19 quarters in a row!

  • Momentum Leader – Stay ahead with a future-ready platform.

  • Best Usability – Rated #1 for both enterprise and mid-market customers.

  • Most Implementable for Enterprise – Simplified setup and deployment.

  • Best Results and Relationship – Delivering unmatched outcomes and customer support.

  • Easiest Administration – Streamlined tools that meet your team’s requirements effortlessly.

  • 100 Badges Highlight UJET's Strengths – From ease of use to best-in-class support, our 100 badges showcase why UJET is trusted by organizations worldwide to elevate their contact center operations.

Ready to make 2025 your best year yet? Check out UJET's G2 rankings and read reviews from real users. Our team is here to help you recharge your contact center and achieve your goals.

Read the G2 Winter report today to learn more!